Frequently Asked Questions

Frequently Asked Questions

What materials are your jewelry made from?

Our pieces feature a variety of materials including freshwater pearls, cubic zirconia crystals, and high-quality alloy bases. Each product page lists specific material details.

How do I determine my ring size?

Visit our Ring Size Guide for detailed instructions and a printable sizing chart.

How should I care for my jewelry?

See our Jewelry Care Guide for tips on keeping your pieces looking their best.

What is your shipping policy?

We offer standard and express shipping options. Please see our Shipping Information page for full details.

What is your return policy?

We accept returns within 30 days of delivery. Visit our Returns & Exchanges page for the full policy.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by destination.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email. You can also check your order status in your account dashboard.

Can I modify or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. Please contact us immediately at hello@modeedit.com.